Information We Collect

When you use xenoralavium's financial technology tools, we collect information that helps us provide better services. This includes details you give us directly and information we gather automatically as you use our platform.

How We Use Your Information

We use your information to run our financial platform effectively. Most importantly, we need this data to provide the financial analysis and tools you're looking for. But we also use it to improve our services and keep everything secure.

Your financial data helps us create personalized insights and recommendations. We analyze spending patterns and financial trends, but this analysis happens within our secure systems. We're not selling your financial habits to other companies.

Data Sharing and Third Parties

We work with trusted partners to provide our financial services, but we're careful about who gets access to your information. Banks and financial institutions we connect with receive only the data necessary for transactions you authorize.

Our technology partners help us run the platform securely. These companies sign strict agreements about how they can use your data. They're not allowed to use your information for their own purposes or share it with anyone else.

Sometimes we're required by Australian law to share information with government agencies or regulatory bodies. This only happens when legally required, and we'll notify you unless the law prevents us from doing so.

Your Rights and Choices

You have several rights regarding your personal information under Australian privacy law. You can request to see what information we have about you, ask us to correct errors, or request deletion of your account and associated data.

To exercise these rights, contact us using the information below. We'll respond within 30 days and won't charge you for reasonable requests. For complex requests, we might need additional time and will keep you informed.

Data Security and Protection

We take security seriously because financial data requires extra protection. Our systems use industry-standard encryption, and we regularly test our security measures. All data transmission happens over secure connections, and we store your information in protected databases.

Our staff receive training on data protection, and access to your information is limited to employees who need it for their work. We monitor our systems for unusual activity and have procedures in place for responding to potential security incidents.

Data Retention

We keep your information for as long as your account is active and for a reasonable period afterward. Financial records might need to be kept longer due to regulatory requirements in Australia.

When you close your account, we'll delete most of your personal information within 90 days. Some data might be retained longer if required by law or needed for legitimate business purposes like fraud prevention.

Cookies and Tracking

Our website uses cookies to remember your preferences and improve your experience. Essential cookies help the platform function properly, while analytics cookies help us understand how to make improvements.

You can control cookie settings through your browser, but disabling certain cookies might affect platform functionality. We don't use tracking cookies for advertising purposes since we're focused on providing financial tools rather than advertising services.

International Data Transfers

Your data is primarily stored and processed in Australia. If we need to transfer information overseas for technical support or other legitimate purposes, we ensure appropriate safeguards are in place to protect your privacy rights.

Changes to This Policy

We'll update this privacy policy when necessary to reflect changes in our services or legal requirements. We'll notify you of significant changes by email or through platform notifications. Minor updates will be posted here with an updated revision date.

This policy is governed by Australian privacy law and applies to all users of xenoralavium's financial technology platform. For specific questions about your privacy rights or how we handle your information, don't hesitate to contact us using the information above.